Privacy Policy

Welcome to JLS GOLD PRIVATE LIMITED (“we”, “our”, “us”). These Terms and Conditions govern your use of our website, products, and services. By accessing and using our website or making a purchase from us, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website or purchasing our products, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or make a purchase.

2. Eligibility

To use this website and make purchases, you must be at least 18 years old or have the consent of a parent or legal guardian. By making a purchase, you confirm that you meet the eligibility requirements.

3. Products and Services

We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or pricing information. All product information is subject to change without notice.

  • Product Availability: Our products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

  • Product Descriptions: We aim to ensure all product descriptions are accurate, but we cannot guarantee that the descriptions are error-free or that the colors of the products displayed on the website will match those you see on your device.

4. Pricing

  • Prices: Prices for products and services are listed in India. Prices are subject to change without notice. We may also offer discounts, promotions, or sales, which will be clearly indicated on our website.

  • Taxes and Fees: Applicable sales tax, VAT, or other taxes may be added to the price of your purchase, depending on your location. You will be notified of these charges during the checkout process.

5. Order Process

  • Placing an Order: Once you place an order, you will receive a confirmation email with details of your order. This confirmation does not constitute acceptance of the order.

  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. Reasons for refusal may include errors in product pricing or availability, suspicion of fraudulent activity, or other issues.

  • Order Modifications: Once an order is confirmed and payment is processed, it may not be possible to modify or cancel the order. Please contact our customer service team as soon as possible if you need assistance.

6. Payment Terms

We accept various forms of payment, including credit cards, debit cards, and online payment services. Payment must be made at the time of purchase, and we will only process the order once payment has been confirmed.

  • Billing Information: You agree to provide accurate and complete billing information when placing an order. You are responsible for maintaining the accuracy of your payment and billing information.

7. Shipping and Delivery

  • Shipping Policies: We ship products to various locations. Shipping costs, delivery time, and shipping method will be displayed at checkout. Delivery times are estimates and may vary depending on your location, product availability, and other factors.

  • Tracking: Once your order has shipped, you will receive a tracking number to monitor the status of your shipment.

  • Shipping Delays: We are not responsible for delays caused by third-party carriers, customs processing, or other external factors.

8. Returns and Exchanges

  • Return Policy: We want you to be happy with your purchase. If you are unsatisfied with your order, you may return it within [insert return period, e.g., 30 days] for a full refund or exchange, subject to the following conditions:
    • The item must be in its original condition, unused, and with all tags and packaging intact.
    • Custom or personalized items are non-returnable unless defective.
  • Return Process: To initiate a return or exchange, please contact our customer service team at [insert contact details] for instructions. You are responsible for the return shipping costs unless the return is due to a defect or error on our part.

9. Privacy and Security

Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information.

10. Prohibited Use

You agree not to:

  • Use our website or services for any unlawful or fraudulent activity.
  • Violate any laws or regulations while using our products or services.
  • Use our website in a manner that could damage, disable, overburden, or impair our site or interfere with any other user’s use of the site.

11. Intellectual Property

All content on our website, including text, images, logos, designs, and product names, are the property of JLS GOLD PRIVATE LIMITED and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any part of our website without our express written consent.

12. Limitation of Liability

To the fullest extent permitted by law, JLS GOLD PRIVATE LIMITED is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim arising from the purchase or use of our products will not exceed the amount paid for the specific product that gave rise to the claim.

13. Indemnification

You agree to indemnify and hold JLS GOLD PRIVATE LIMITED, its officers, employees, and agents harmless from any claims, damages, or expenses (including legal fees) arising from your use of the website or violation of these Terms and Conditions.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the appropriate courts in [Insert Jurisdiction].

15. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or purchase products after any changes, you agree to be bound by the revised terms.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Us

If you have any questions about these Terms and Conditions or need assistance, please contact us at:

JLS GOLD PRIVATE LIMITED
Email: pic@jlsgold.com
Phone: +9182711 45444
Address: Alkapuri Colony Fardo, Bhagwanpur, Muzaffarpur, India, Bihar